May 5, 2014 an article in the Wall Street Journal indicated

Antivirus is dead

Symantec was one of the first IT security companies to develop commercial antivirus software to protect computers from hackers. Now the company says that’s no longer working. Antivirus “is dead,” says Brian Dye, Symantec’s senior vice president for information security. “We don’t think of antivirus as a moneymaker in any way.” Mr. Dye estimates:

antivirus now only catches 45% of cyberattacks

To clarify, that means 55% (more than half) of all cyber-attacks can go right past your antivirus software. If Symantec says their antivirus no longer works, why are they still selling it? Why are you buying it?

How safe do you feel now?

Antivirus products offer little or no protection during the “Delivery” or “Exploit” phases. You install an Antivirus product on your computers and wait until you get infected, then your antivirus software tries to contain the malware that is already in your computer. As indicated above, you’re lucky if it catches 45% of attacks. So why are you still spending money on products that are less than 50% efficient?

 How do you want to be protected – with a Pro-Active or Reactive solution?

HBBTech STOPS 90% or more of malware during the Delivery or Exploit phases, BEFORE they ever get into your computer.

Yes, our cyber security solution is more expensive, but it works. You are currently spending money on a product that even the developer says doesn’t work.

Let me explain why our security solution is so much better, and why it’s a better value than you might believe.

With our layered security solution, we provide (6) levels of protection. Our industrial grade solution includes all the subscriptions for all the protections listed below...

  • Reactive Defense - This is how all the off-the-shelf antivirus software’s work–you must be infected before the software begins to work.
  • Proactive Defense - You may receive a graphic attached to an email from your friend, but when you open it, it may install a malware on your computer. You may never know it happened. With behavioral based protection, it will stop the file from installing on your computer.
  • Network Defense - One of the ways hackers attack your computers is by hijacking your web browsers. You might type in USBank.com and you might get sent to a whole different website that looks right, but a hacker can steal your login information, then empty out all your bank accounts.
  • Vulnerability Defense - At MCS, we patch your Windows system and nearly 100 other 3rd party applications automatically –every day! Out-of-date software is one of the largest threats to your computers and networks, and itis extremely time consuming if you had to do it yourself on every computer in your office!
  • Web Defense - Want to limit who has access to Facebook during work hours, MCS can do that for you, for each person on your staff. •24/7/365
  • Security Monitoring - Our management tools monitor your computers and networks constantly and check every5 minutes to verify the tools are working properly.

OK, so you’re still willing to let one of your employees manage your technical devices, just exactly what should they really be doing to keep your technology in good working order and protected from cyber threats?

You’ll need to purchase the software to keep an eye on all your devices. Something that will notify you that a hard drive is getting too full or maybe failing due to age or mechanical malfunction.

You’ll need to purchase software to provide the protections listed above: Reactive Defense, Proactive Defense, Network Defense, Vulnerability Monitoring and Management, and Web Defense. Then train someone to manage the software.

You’ll need to purchase a software, and do the work, to keep all the software on each of your computers and servers up to date.

And if you get hit by Ransomware, you better have really good COMPLETE backups in place or you could spend thousands of dollars paying the ransom, hoping to get your data back.

Now, you’ve spent all the time and the money to protect your business, but, no one is ever going to guarantee that you will never get infected with a virus, or worse. So, you will still need someone on your team who knows what to do when the attack happens, and it will happen.

What will it cost for you to purchase and manage all the software and processes?

We have provided a very conservative estimate for you to consider below. The spreadsheet presumes you have a person who makes just $10.00 per hour, and only 1 computer in your business. We did this for simplicity. Change the numbers to match your business (take the totals and multiply them by the number of computers in your business & adjust the per hour rate of the employee who currently manages your technology).

So, you’re thinking this is our view, we’ve “fudged” the numbers to make our product look good. Sorry, but if you really look at the numbers, we have been very conservative. What these number don’t include are additional overhead expenses, technology training so he/she can stay up to date with new technologies, benefits, etc. that an internal employee will cost you.

Now, let’s compare HBBTech's "All Of The Stuff" security
to what the average small business does, 

Windows Patch Management                                                                        

Windows Patch Management is something anyone with basic tech skills should be able to do with a minor amount of experience. No problem here.

That is, until a patch goes in "sideways". What does your in-house tech support person do then?
That's why we offer on-site and remote support services. Please give us a call at (636) 542-8701 if you need our help with anything above the experience level of your in-house tech person.

Third-Party Software Patch Management

What's that? And why should I care? 

There are really three primary vulnerabilities that hackers look for to attack Small Offices and Home Offices. They are poor quality passwords, email phishing attacks and out-of-date software. Eliminating these three vulnerabilities substantially reduces your risk of suffering a cyber-attack.

Third-Party Patch Management keeps the software on your computers up to date, removing one of the vulnerabilities hackers look for. ALSO, please remove any software you aren't using anymore or maybe have never used from all your computers and servers. This software also goes out of date and hackers know what “bloatware” is installed on nearly all new computers.

Multi-Layered Anti-Malware

You buy a name brand "off-the-shelf" anti-malware software for around $60/year for up to 5 computers

You cannot use multiple anti-malware products together on the same computer. They will slow your computer to a crawl.

So, what do you give up by using one anti-malware product, instead of two or more like HBBTech?

Not all anti-malware products are great at everything. Some focus on reactive protection, some focus on proactive protection. Some are week at web protection, some are stronger at web protection. You leave your business open to attacks by only using one anti-malware software.

Web Protection

Keep Users Safe and Improve Workforce Productivity for around $2 per computer per month

Web protection goes beyond antivirus software and firewalls by letting you set your own content-filtering policies, website blacklists, time- and content-based browsing policies, and much more.

Web Protection allows you to manage your DNS. security configurations, and content filtering (whitelisting & blacklisting) at the computer level instead of the router, so it works, even when you’re out of the office. Routers only protect you when you’re connected to your business network.

Web Protection software should provide:

Threat protection: Protect against malware, phishing, adware, botnets, and spam.
Bandwidth monitoring: Monitors daily usage with automated bandwidth checks and alerts.
Access controls: Keeps users off sites that could cause a data breach and protects your business from the legal liability that comes with a data breach.
Site blacklists: Set and automatically enforce browsing policies that keep users off non work-related sites like gaming or social media. This is set per computer so everyone can have different settings.
Time-based browsing policies: Modify blacklist rules to allow employees to visit non-work sites outside of standard business hours.

 

Device Monitoring

Monitoring your devices (workstations, servers, printers and more) really should be left to the pros. Having a part-time IT support person who already has a job to do for you, is just way too much responsibility for that person. But without someone monitoring your devices you will experience downtime from equipment failure that could have been prevented.

Does your in-house tech person know how (and what) thresholds to monitor? How to read the hundreds of alerts that pop up every day? What types of alerts are important and which ones are false positives?

That's why it's very important today to partner with a Tech Support service like HBBTech. We have dedicated our business to working with Small Offices and Home Offices just like yours.

And Here’s Something Else to Consider… 

Internet Service Providers (ISPs) like AT&T, COX, Spectrum, etc. won't let you modify their “FREE” routers with custom configurations for your business, so you can't use these routers to your business' advantage.

Let's say you use a specific software for your business and that software is running reeeeally slooooow on your computers. Maybe all you need to do is open a specific port on your router that the software provider requires.

You can't do that with most FREE ISP provided routers. Plus, most ISP provided routers use basic configurations, meaning security is preset the same on all their routers, making it easier for hacker to find ways around. Sometimes the routers are even sent to you with the default user login credentials. Hackers have ALL the default login credentials for every router ever made.

In addition, most of the ISP routers use basic Intrusion Prevention configurations, leaving you with only the basic protections. Buying your own router will allow you FAR more security configurations, such as: Intrusion Protection, Intrusion Detection, Whitelisting, Blacklisting, Customizable port settings, changing your login credentials, and lots more.

If the cost of a quality router ($200-$350) is holding you back, consider the cost to your business of a data breach.

Depending on the type of business you have, a data breach might just be lost data. But what data might be included… accts receivables and payables, critical business data like taxes, legal documents, business graphics… and the time it takes to re-enter all your data - just to get you back in operation.

What if it includes client data? What are you liable for now? Do you know your State Breach Notification Laws?

Then there may also be civil suits, your business’ reputation is damaged, loss of customers, downtime while the vulnerability is discovered and fixed, the cost of fixing the vulnerability, etc.

That doesn't include any PCI-DSS fines (Payment Card Industry regulations) or HIPAA fines or any other regulatory fines. The total cost could easily be above $20,000 per incident for very small businesses, in the millions for large businesses.  Are you beginning to think about Cyber Breach Insurance? There’s a pretty sizable cost there too.

Maybe the one-time cost of $200-$350 isn’t quite so bad after all!

So why aren't we charging a whole lot more than $30?

Because our technology systems allow us to automate
a large amount of these services.
And, because we desperately want to protect
small offices and home offices from cyber criminals!

We know you’re on a limited budget, and we really do care!

When you take all of this into consideration…
It's a no-brainer!

You'd have to be nuts to not protect your business
with our "All of The Stuff" security solution.

If you want to include 100GB of cloud backup
you can do that too for just $10 per month more.

Call HBBTech today at (636) 542-8653 to get to know us,
and learn how we can work with you to protect your business.