Your internet used to meet your needs. You could check social media and stream a TV show whenever you wanted without trouble. Now, since working from home, you’re finding your internet service much more frustrating: it’s too slow when you want to send and receive large work files, or erratic when you take part in video meetings. Here’s help.

Blame your service provider

Ah, the familiar pastime – blaming someone else. The problem could be with your provider.

Some internet service providers (ISPs) may save money by buying less bandwidth. Bandwidth impacts the data transfer rate, which makes a difference to downloads and connectivity. But with the competition today between cable and satellite providers, you don’t really see this too much anymore.

ISPs might oversell their capabilities, betting that everyone won’t be online at the same time. Yet, now, everyone is because of work from home mandates!

Switching to a higher speed connection can help address your connectivity concerns. It’s a good idea to find out what kind of connectivity speed each is offering. But be careful. Some will say you will get up to 200 megabits per second. Ask them what you are really going to get based on your location and the internet usage in your household.

Some people are fortunate to live in places with full-fiber connections. This new technology uses fiberoptic cable to send more data, more quickly. Other people have to rely on providers using copper cables. Copper cables are old school and designed to carry call data as electrical pulses. The further your internet signals travel, the more your signal strength falters.

If poor wired infrastructure to your home is the issue, swap instead to point-to-point Wi-fi, 4G, or 5G. For instance, for Wi-fi, you’d install a Wi-fi dish on your roof pointing to a nearby wireless provider. With a 4G connection, you’d be using cell phone towers. 5G is the same, but you’ll find it faster if its available.

Redundancy is another way to go. Some modern routers will offer redundant internet connection. Your existing wired connection may be fine most of the time, but you’ll have a backup in place. You can roll over to the 4G option if the wired internet goes down. Some newer routes will even let you piggy-back both connections for wider bandwidth.

Sorry, but the problem is likely at your end

It’s possible the root of your internet problems is right there in your home or neighborhood. You are no longer the only person using your internet connection. You could be trying to download something on one computer while your partner is taking a video call. Maybe you also have kids in an online classroom.

Even if you’re only trying to watch Netflix, just as you used to, you might notice you’re lagging more than before. There are probably more neighbors on their Wi-Fi, too, which can result in congestion in your area.

If you can switch to a 5 GHz connection, do so. The speed will improve. Plus, you’ll find you’re not in competition with many of the other people in your neighborhood, as many home Wi-Fi setups are still on the 2.4 GHz frequency.

There is a solution out there

The solution to your work-from-home internet woes will vary. It depends on your location, what’s around your router, and the internet service options available.

You don’t have to troubleshoot your internet on your own. We are here to help!

There is no one-size-fits-all solution, but our tech experts can help you find the right fit for your needs. Contact us today (636) 542-8653.